Testimonials & Reviews

Craters & Freighters has over two decades of packaging, crating and shipping expertise.

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"I just reached out to the client and everything seems to have gone smoothly. Thanks for your help and I will be in touch for any future shipping needs!"
Best,
Madison


"Jenna, thanks for checking in.  The vending cart boards arrived in great shape.  Your team did a great job packing them up.  Thanks so much for all your help on this."
Sincerely, Gus


"April 17, 2017
 
I can’t recommend Craters & Freighters of Boston enough.  They were a joy to work with, prompt, always courteous.  The lady in the office is very knowledgeable, which is a great help.  The men who came to pick up the items for crating and shipping were also very courteous and very careful about how they wrapped each piece.  Thank you!   Bettina Elliott, Watertown, MA"


"This is the 4th to use C&F. I found they are very professional to collect the goods, packaging and ship for me within the timeframe. Great Job! Thank you Jenna. You help me a lot."


We recently used C&F to move some items from the US to Canada. C&F was really great to work with - very responsive and helped us get in touch with a customs broker too."


"You can’t put a price on confidence and Craters and Freighters handles all details of complex shipping needs with efficiency, refreshing friendliness, professionalism, and exquisite attention to detail.  After finding out we needed a fragile item shipped to Europe with only two days’ notice, we were desperate.  We frequently use other large-scale shippers, but based on past experiences that were unpredictable and quite messy, we knew we needed to explore other options.  Additionally, we needed a custom crate built to ensure that our item arrived in mint condition.  Jenna Adisa, their Operations Specialist, is dynamite.  She is delightful to work with, follows up and through, listens to every need presented by her customer, and lays out options with accurately priced quotes.  We couldn’t believe she was able to pull off our request and this truly could not have been a more positive experience."
 
Remington Designs


"I used Craters and Freighters for a cross-country shipment Boston to Seattle. I worked with Jenna and she was so helpful and accommodating. Not only did Craters and Freighters give me the best quote of any company I considered, but they had the best service. They were timely, came on a weekend morning to work with my schedule, and gave me a discount even when the weight of my shipment was higher than I estimated. The guys who came to pick up my stuff were very efficient and did in 20 minutes what would have taken me two hours. When my shipment arrived, it was carefully wrapped and packed, which I did not expect and was a pleasant surprise. I would absolutely use their services again next time I move!"

 


 

"Hi Jenna, yes it was delivered. My parents said everything worked just fine. Thanks so much for your help!"

 


 

Jenna, 

"Thank you very much for the great service. You guys did a fantastic job."

Tyke 

 


 

"Hi Jenna,
Thanks for following up. All went well and it was a pleasure doing business with you."
Regards,
Vered

 


"Everything went well. Thanks!!"
Melissa


 

Hi Jenna,
"So sorry for not replying earlier. The screen arrived safely and all is well.
Thank you for your help and care."
Take care.
Bob

 


 

"Hi Jenna - The cabinet did arrive in good condition at the receiver’s in Florida. I was very happy with your service throughout the process. I loved that you followed up with tracking info. I recommended you to Lynne in my office, and she has coordinated some pick-ups and a delivery to Washington DC through your office. "

Thanks again! Kim

 


 

"Hello Jenna, Sorry for my tardy response. My mirror arrived perfectly. I could not believe how well it was crated.I will use you again in the future and recommend you highly. Thank you for your great service and always cheery attitude, even through your move. "

All the best, Andrea Dominick

 


 

"Hey Jenna! Just heard from my client that our painting arrived early and in perfect condition. Thank you for making this process so easy! I will certainly be in touch the next time I need artwork shipped and will recommend C&F to other artists in the area."

Thanks again and have a great week,

Mae

 


 

"HI Jenna,
This is a long overdue thank you for a job well done. Everything went really smoothly and the furniture was expertly packed. Even the delivery driver commented on how well crated everything was. We really appreciate all of your patience and help in making this whole process so easy."
Thank you again.
Josh

 


 

"Hi, Jenna,
My Austin, TX, nephew, Jeff, called me Friday and was so excited that the chairs had arrived. He also said that the person who delivered the chairs was really nice and careful.
Thank you so much for your efficiency and your timely updates. It was wonderful working with you and I will certainly recommend Craters & Freighters to any of my friends."
Regards,
Roberta

 


 

"Thank you Jenna,
The shipment arrived yesterday and all went very smoothly and certainly ahead of schedule.
Will keep you posted should another delivery require your services.
Thanks for all your follow up as well and we look forward to working with you again."
Jacqueline A Scheck

 



"Craters and Freighters,

Just wanted to let you know (a little late, though!) that my ship model arrived safely and intact at its destination in California. The recipients were impressed with the nature and quality of the packing, too."

James Norton

 


 

"Hi,
Yes the delivery went quick and smooth. They went out of their way to deliver my furniture at the earliest convince ... I would definitely use C&F again."

Thanks for all your help, Jim Mott

 


 

"Hey Jenna! Just heard from my client that our painting arrived early and in perfect condition. Thank you for making this process so easy! I will certainly be in touch the next time I need artwork shipped and will recommend C&F to other artists in the area."

Thanks again and have a great week,

Mae

 


 

Jenna,

Estes delivered my chairs today. They are in excellent condition.

I greatly appreciated your professionalism throughout this process.

Thank you!"

Laura Harper

 


 

"Hi, Jenna,

My Austin, TX, nephew, Jeff, called me Friday and was so excited that the chairs had arrived. He also said that the person who delivered the chairs was really nice and careful.

Thank you so much for your efficiency and your timely updates. It was wonderful working with you and I will certainly recommend Craters & Freighters to any of my friends."

Regards,
Roberta

 


 

"Jenna,

We did receive the table on 7/8, thank you so much for following up. It arrived in great shape, and was so thoroughly packaged and attached to the pallet that it took some doing to get it out of the box! Truly, I am blown away by the service and customer care you guys provided. I was devastated when I thought I wouldn't be able to get my grandmother's table to Colorado. The quotes from other companies were double the cost of Craters & Freighters, and it was not going to be financially feasible for me to ship the table. Also, the customer service at other businesses was dismal compared to the kindness and understanding you all provided. Finally, the fact that you were able to accept a cross-country shipment order with less than a week notice without additional charges was refreshing.

Thank you for all your work and professionalism. I won't hesitate to recommend Craters & Freighters in the future, and will definitely use them again for my own shipping needs."

Best,
Jenny Ellison

 

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